Overall happy with the products
Overall happy with the products I received. The general quality and aesthetic of the products are really nice. All items feel heavy duty and high quality. We will see how everything holds up over time as I just received them.
My order was quite large; I ordered the Hunter Bed, Hunter Nightstands, Liza Coffee Table, Norman Counter Stools, and Dresden Modular Sectional. I experienced really long delays in shipping/receiving my products. Ordered Since July and received everything but 1 item in November. I imagine this is mostly due to covid slowing down their inventory though.
The side table for the Dresden sectional I received arrived damaged (broken drawer mechanism, and cracked wood), I have already reached out to them hoping for a replacement on this soon. Also there is a dent/blemish on the corner of the frame for the Hunter Bed, likely caused from shipping damage, but is relatively small.
The concierge service has already been fast to respond and copy me in emails when ever I contacted them. 7 months 1 week