Trustpilot
10668 Reviews

Good customer service

Very easy to deal with Rove when there are issues. Have bought from them before and plan on buying again.
6 months 6 days

This is my first time and I am very…

This is my first time and I am very excited
6 months 6 days

Online platform

Website is well managed. Photos are well taken with different colours and options popping up. Online platform was great and easy to go through! Looking forward to the new tables and chairs.
6 months 6 days

Great customer support.

Great customer support.
6 months 6 days

I shopped for my family room sectional…

I shopped for my family room sectional sofa and it was easy to navigate
6 months 6 days

Rove Membership

I love that Rove offers an annual membership that gives you incredible discounts and perks all year long! For a super reasonable fee, you can save a lot of money on gorgeous, high quality furniture. I can't wait to treat myself to all those items I've been eyeing for months!
6 months 6 days

Overall happy with the products

Overall happy with the products I received. The general quality and aesthetic of the products are really nice. All items feel heavy duty and high quality. We will see how everything holds up over time as I just received them. My order was quite large; I ordered the Hunter Bed, Hunter Nightstands, Liza Coffee Table, Norman Counter Stools, and Dresden Modular Sectional. I experienced really long delays in shipping/receiving my products. Ordered Since July and received everything but 1 item in November. I imagine this is mostly due to covid slowing down their inventory though. The side table for the Dresden sectional I received arrived damaged (broken drawer mechanism, and cracked wood), I have already reached out to them hoping for a replacement on this soon. Also there is a dent/blemish on the corner of the frame for the Hunter Bed, likely caused from shipping damage, but is relatively small. The concierge service has already been fast to respond and copy me in emails when ever I contacted them.
6 months 6 days

We received the Nova Poufs

We received the Nova Poufs. They are a great enhancement to the living area. The firmness of the Poufs also give a very comfortable sitting posture. We love the products at Rove Concepts and have recommended it to our neighbors and friends.
6 months 6 days

So far so good!

So far, so good! I love the style of Rove Concept products and just ordered a womb chair and ottoman. The communication has been great and organizing a pick up using their online booking system was easy. Love that pickup can happen at 7:00 a.m. and also on a Saturday.
6 months 6 days

Great customer service

Great customer service! The agent was very helpful and was able to get everything done that I needed. Excited for the chairs and stools to arrive!
6 months 6 days

Everything with Rove concept is a god…

Everything with Rove concept is a god deal!!! Delivery was organized, customer support is excellent!!! At the end our home now has Rove concept soul!!! Thank you guys!!!
6 months 6 days

So far everything has been pretty easy

So far everything has been pretty easy. I haven't received the products I ordered yet (it's only been a day and they're enroute) so I can't speak for the quality, but my hopes are high. Will come back and give an update
6 months 6 days

Website needs an update

This is my second time purchasing from Rove Concept. I have been on the website for 4-5 days straight trying to buy pieces of furniture for my new place. I am sorry, but the website is terrible. I don’t think it’s the internet because I surfed the website on both work and personal places. It is incredibly choppy and lags a lot. When you zoom in trying to look at the dimensions, the website does not scale in and out properly. Making it un-clickable, and it covers the measurements at the bottom of the screen, and it doesn’t even scroll. However, I really like the concierge service. Both times when I ordered my items, they were quick to answer and extremely helpful. This is a huge bonus, and I appreciate a live person responding swiftly.
6 months 1 week

Womb Chair & Ottoman

I am excited about my purchase - and a bit apprehensive as well. We don’t usually spend this much money on 1 piece of furniture & not being able to sit in the Womb Chair (and ottoman) prior buying makes me nervous…. Hopefully we find it as comfortable as previously reviews have stated & the colour will be just right for our room!
6 months 1 week

I really love this company and the…

I really love this company and the website is easy to browse!
6 months 1 week

Easy to make my purchase online.

Easy to make my purchase online.
6 months 1 week

Smooth sailing

Was able to assist me very well with my request. And when I reached out to their support team as instructed it seemed as if everyone was on the same page and I didn't have to repeatedly explain myself. So that was appreciated, and it made for an extremely smooth experience.
6 months 1 week

Online order easy to perform

Online order easy to perform . Also, able to have question answered by online service
6 months 1 week

Website was easy to use with excellent…

Website was easy to use with excellent products.
6 months 1 week

Easy website to shop & use credit and…

Easy website to shop & use credit and vouchers to pay
6 months 1 week

Great quality - website needs updating to be faster to navigate

Rove Concepts is a fantastic high-quality furniture store. Their website needs some work to be easier and faster in navigating but their products have been perfect.
6 months 1 week

The sofa I ordered is beautiful

The sofa I ordered is beautiful. Unfortunately the Liza table came in cracked two times so I just cancelled this item. It’s too fragile to be shipped. It’s a 300 pound table and unfortunately delivery people aren’t carful. The rest was great! And the service is fantastic.
6 months 1 week

Great customer service

Great customer service! Very fast! Great product too!!
6 months 1 week

The ordering process was very good

The ordering process was very good! Found the items I was looking for! Thank you!
6 months 1 week